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Key Figures of Customer Orientation

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World of Results

In our World of Results, you can find results of the surveys Kundenmonitor® Deutschland, Österreich and Schweiz.

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Service Profiles

Selected industries at a glance

Service Insights

Detailed information about
customer satisfaction and customer orientation of the analysed industries

Rankings and Cross-Industry Comparisons

Tops and flops – a direct comparison
of the analysed industries

Brand Profiles

Additional Analyses

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our company-specific offers!

Benchmarking

Interactive evaluation of industries, performance indicators and countries

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