Kundenmonitor
®
Key Figures of Customer Orientation
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Customer Orientation
Methodology of Kundenmonitor®
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ServiceBarometer AG
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Home
About Kundenmonitor®
Customer Orientation
Methodology of Kundenmonitor®
Order
World of Results
Media Coverage
ServiceBarometer AG
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Select industry
Airlines
Airports
Banks and Savings and Loans
Bookstores
Building Societies
Car Repair Shops
Consumer Electronics and Appliances Onlineshops
Consumer Electronics and Appliances Stores
DIY Stores (Onlineshops)
Drug and Variety Stores
Fitness Studios
Furniture Stores
Garden Stores
Gas Suppliers
Hearing Aid Shops
Home Improvement and DIY Stores
Home Shopping Channels
Hospitals
Household Appliance Repair Services
Internet Service Providers
Investment Companies
Long-Distance Bus Travel
Municipal/District Administration
Mobile Service Providers
Mobility
Mobile Payment Services
Opticians
Online Pharmacies
Petrol Stations
Photo Services
Post Offices
Power Supply Companies
Public and Private Health Insurance Companies
Railway Companies
Senior and Nursing Care Services
Social Networks
Supermarkets and Grocery Stores
Vehicle Inspection Authorities
Video and Movie Portals
Consumer Electronics and Appliances Stores (Elektromärkte)
Latest Studies
Germany: 2013 (CAWI, 1,923 interviews)
Austria: 2013 (CAWI, 797 interviews)
Switzerland: 2008 (CAWI, 1,363 interviews)
Kundenmonitor Deutschland 2013:
Serviceprofil 2013 (DE): Multichanneling beim stationären Elektrogerätekauf verbreitet
(751.1 KiB)
Service Insight 2013 (DE): Reine Filialkäufer sind deutlich zufriedener bei der Bewertung der stationären Elektrogeräte- Händler als Hybrid-Käufer
(59.6 KiB)
